Haarslev service technician at work in a processing plant

Haarslev Service

Avoid surprises.Reduce risk.

Get a better handle on what’s likely to happen.

  • Get ahead of the game — instead of having to deal with unscheduled events with big impacts

  • Ensure maximum revenue-generating uptime

  • Reduce the risk of your operations being interrupted

  • Keep service and maintenance costs predictable and free of surprises

Nobody likes nasty surprises in their processing operations.

Unplanned downtime is probably the worst thing that can happen in any plant. It’s almost certainly the most expensive.

An intelligently configured, operations-aware service programme dials down such unpleasant surprises, and reduces the risk of schedule-disrupting breakdowns and downtime that impacts your revenue and affects whether you can stick to your company’s operational planning and budgeting decisions.

Life gets much easier in a processing facility where decisions are based on evidence and data, wear is measured, parts are replaced on schedule, spares are already on the shelf, practical solutions are pre-planned, and help is pre-arranged — before anything starts wobbling or going seriously wrong.

Haarslev Service programmes keep the service life of your processing equipment long, your operating costs down and your ROI up — whether your equipment was originally supplied by Haarslev or not.

Haarslev service work in the field

Planned, preventive service pays off

One of the most important components of processing profitability isn’t actually the hardware. It’s the overall return on what you invested in purchasing, installing and configuring that hardware.

A Haarslev General Service Agreement is the most effective way to prevent revenue-denting downtime and operational nastinesses.

With Haarslev General Service Agreements, you also get maximum financial predictability.

You benefit from a single, easy-to-administer agreement with a no-surprises annual price — with the option of flat monthly instalments.

Instead of a series of unpleasant, unbudgeted surprises, your service, maintenance and repairs become a line item you can predict — and rely on — when planning your budgets, operations and schedules.

Service agreement discussion between Haarslev and a customer

The cornerstone advantage

Interior of a Haarslev regional service hub

Effective, profitable processing operations don’t just depend on installing the right hardware. Risk-reduced results don’t just depend on the equipment you have.

The big variable lies in the capabilities you have available and whether you can keep to the plans and budgets you’ve agreed on and committed to.

That’s why Haarslev Service is far from just a "nice to have" optional add-on. Instead, it’s an integral cornerstone of processing operations configured to help decision-makers deal with changing requirements and unpredictable circumstances.

The Haarslev Service organisation consists of a steadily increasing number of specialist regional service hubs that provide effective, quick-response maintenance, repair and refurbishment capabilities as well as advanced fault-finding diagnostics, data analysis and problem-solving tools.

These are backed by appropriate inventories of spare parts, replacement assemblies and wearing parts. Haarslev Service has the infrastructure, tools, and worldwide presence to deliver bankable service benefits on your terms.

We provide subscription-based service contracts, programmes, capability packages, products and performance guarantees, configured to prevent problems and inefficiencies from even arising.

This keeps your maintenance costs budgetable, your total cost of ownership down, and your profits up.

Close-up of a preventive equipment inspection

Prevention is better than cure — and a lot cheaper

Proactive care and support

Preventive — better than reactive

Haarslev Service programmes keep your processing capabilities and equipment in top-notch condition, so your operations stay free of unwelcome nasty surprises and expensive downtime.

Rather than accepting unnecessary risk and worry — expecting and waiting for something to fail — we help you plan maintenance around your production schedule and operating priorities.

This means you can:

  • Boost revenue-earning uptime across your operation

  • Reduce the total cost of ownership for your equipment

  • Roll back how much energy your equipment uses

  • Plan and budget realistically, with far fewer unwelcome surprises

Your investment and purchasing decisions get easier, because risk has been rolled back, you have data-driven documentation for key operating metrics, and your budgeting and forecasting can be more reliable.

Upgrades, retrofits and refurbishment

Equipment specs improve, technology advances, new capabilities become available — your plant shouldn’t get left behind.

You don’t always need to install new hardware to achieve better processing performance or more profitable results.

Haarslev Service helps you maintain and improve the capabilities of your existing setup, boost reliability and extend service life — often for a fraction of the cost of any full-blown hardware replacement.

Upgrade installation on existing processing equipment

Updates and upgrades

Add capabilities, capacity, efficiency or quality to equipment you’ve already paid for. For example, CORE advanced process control stabilises how your key equipment is running, and makes it much easier to deal with fluctuations and uncertainties about raw material specs and input flows. You might also be able to boost the yield levels you can achieve by adding extra equipment such as evaporators to recover more from the stick water.

Retrofit work in progress on a process line

Retrofits

Haarslev can help adapt, repurpose or convert your existing process line as market constraints shift, regulatory requirements change and your operational needs alter. For example, you can convert a batch dry rendering setup to a continuous process to achieve higher throughput and lower energy consumption.

Equipment refurbishment in a Haarslev workshop

Refurbishment

Get key items of equipment that might be suffering from wear rebuilt and renovated in Haarslev service centres, and then returned to you to a known, reliable standard. This enables you to reduce capital expenditure by extending the working life of equipment that’s important for your process, as well as keeping your running and repair costs down.

Uptime-maximising, cost-reducing operational support

We work with you to meet your exact needs, with comprehensive, granular life cycle support that boosts reliability, extends equipment service life and keeps your process performing smoothly, effectively and with a minimum of worry for you.

A full-coverage Haarslev General Service Agreement can consist of multiple individual service programmes: it’s your decision.

  1. Site evaluation

    Haarslev specialist carrying out a site evaluation

    We configure the Haarslev training, inspection and service programme for your company around the specifics of your plant and how it actually runs in the face of real-world conditions.

  2. Site-care inspection

    Haarslev technician on a site-care inspection

    Scheduled visual inspections make sure you know the true condition of your equipment before it becomes a problem. Any urgent issues get flagged on the spot.

  3. Operator training

    Haarslev trainer working with plant operators

    We train your operating staff to run your equipment — whether supplied by Haarslev or not — to its full potential, and to catch any problems early. This means you keep the valuable acquired know-how and capabilities in-house.

  4. Equipment inspections

    Haarslev technician inspecting equipment with specialist tools

    Haarslev technicians can use a wide range of specialist equipment to monitor and assess the performance of key equipment as well as to document the exact state of key components (such as ultrasonic thickness testing in cooker/dryer disc units). This means you can base your repair-or-replace decisions on evidence and documentation, and worn parts get replaced before they risk failing.

  5. Scheduled overhauls and predictive maintenance

    Haarslev team performing a scheduled overhaul

    As part of a programme of predictive optimisation and maintenance, Haarslev experts follow a pre-planned schedule to overhaul and service key items of specialist equipment. Parts are swapped out and replaced before performance declines and failure-risk escalates. This keeps downtime to a bare minimum, because any replacement parts, consumables and extra fittings — and the tools needed to access and work with them — are already on site when the team arrives.

  6. Process consultancy

    Haarslev process consultant analysing plant performance

    Haarslev experts can help you pinpoint exactly where, how and why your operation may be losing yield, stability, efficiency or throughput. And we can tell you exactly what needs adjusting, improving or changing.

  7. Post-installation operational support

    Haarslev technician supporting operators after installation

    A Haarslev technician stays on site for an agreed period after handover of the new installation, helping operators as they take responsibility for running the new equipment. This gives you faster, glitch-free ramping-up, better yield from day one, and operators who "learn by doing", with a Haarslev expert beside them.

  8. On-site technical support

    Haarslev technician providing on-site technical support

    A pre-purchased bank of emergency response days means you don’t have to deal with urgent get-a-quote decisions and unscheduled expenditure, in the middle of having to deal with breakdowns and expensive downtime. When something breaks, Haarslev help is already paid for and on its way.